Frequently Asked Questions (FAQ)

How Do I Place an Order?

Log into your account on the website, select the products that you want, add to cart, make payment via Visa or MTN mobile money

Do I Need an Account to Place an Order?

Yes.

How Do I Track My Order?

Log into your account on the website, go to my account, orders and then status to view the stage at which your order has reached.

Do you deliver across Zambia?

We currently deliver to Lusaka customers only.

What delivery Methods Are Available?

We deliver to Lusaka customers by motor vehicle.

How Long Will it Take To Get My Package?

The products will be delivered within 24 hours.

How Should I to Contact if I Have Any Queries?

You can send queries to sales@myasicmall.com  ,call  or WhatsApp +26074212121 or +260972903133